A two-wave study of self-monitoring personality, social network churn, and in-degree centrality in close friendship and general socializing networks. Workplace relations: Friendship patterns and consequences (according to managers). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Knowing where you stand: Physical isolation, perceived respect, and organizational identification among virtual employees. Journal of Organizational Behavior, 28(2), 241–260. Demographic antecedents and performance consequences of structural holes in work teams. Journal of Organizational Behavior, 19(3), 235–258. Measuring climate for work group innovation: Development and validation of the team climate inventory. Finally, we provide recommendations for organizations on how to address these challenges and effectively manage workplace friendships. Second, we critically discuss practical implications of workplace friendships, focusing on their relevance to three current challenges for employees and organizations: the increase in virtual work, social inequalities in organizations, and the increased overlap of professional and private life. In this chapter, we first take stock of the literature on workplace friendships by providing an overview of their antecedents and consequences at the individual, the group, and the organizational level, and review the smaller body of research on multiplex workplace friendships. Finally, an increasing number of studies focus on multiplex workplace friendships, where employees who are friends are also linked by a specific work-focused relationship. Other studies have examined what shapes workplace friendships, focusing on determinants such as personality or the spatial composition of organizations. Numerous studies have investigated consequences of workplace friendships and found positive outcomes, such as increased employee job satisfaction or organizational performance, as well as negative outcomes, such as decreased knowledge-sharing between different friendship cliques. Workplace friendships, i.e., when work colleagues are also friends, are a widespread phenomenon in organizations which has attracted increasing research interest in recent decades.
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